Legal documents

Kirkaya Terms & Conditions — Clear and Straightforward

This page outlines all the rules and guidelines for using the Kirkaya platform in plain, easy-to-understand language. We recommend reading through it before creating an account — it'll save you any confusion down the line.

Last Updated: January 2026
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Total section
18+
Age Restriction
24/7
Support
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Key points at a glance

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One person, one account

Each person may only hold one account. If multiple accounts are found, all of them may be closed and the balances forfeited.

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18+ Only

Kirkaya is strictly for adults. Age is verified at registration, and KYC documents may be requested at any time.

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Fair bonus policy

Wagering requirements for all bonuses are clearly stated. Kirkaya reserves the right to void any bonus found to be misused.

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Secure transaction policy

Withdrawals will be processed to the payment method registered on your account. Third-party withdrawals are not permitted.

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Dispute Resolution Process

Any dispute regarding a bet outcome must be raised with support within 72 hours. Kirkaya's decision will be considered final.

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Responsible gaming protections

Deposit limits, self-exclusion, and cooling-off period options are always available to you.

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Section 01

General Terms & Conditions

By accessing the Kirkaya platform or creating an account, you confirm that you have read and agreed to these terms and conditions. These terms apply to the Kirkaya website, mobile app, and all related services.

Kirkaya is licensed and operated under an international gaming commission. The license number is always visible at the bottom of the website. This platform serves players from Bangladesh and various other countries worldwide.

Important Notice

These terms have been made available in Bengali for the convenience of users in Bangladesh. However, the English version shall be considered the definitive version in the event of any legal dispute.

Kirkaya reserves the right to suspend service to any individual at any time, for any reason, without prior notice. That said, under normal circumstances Kirkaya will always endeavour to notify users in advance.

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Section 02

Account Registration & Eligibility

You must be at least 18 years old to open an account on Kirkaya. Providing accurate and truthful information at registration is mandatory. Accounts created using false information will be cancelled.

Information Required for Registration

  • Full name (as per National ID)
  • Active Bangladeshi mobile number
  • Email address
  • Date of Birth
  • Residential address

Each person may hold only one account. If multiple accounts are found linked to the same device, IP address, or payment method, Kirkaya may close all associated accounts.

KYC Verification

Kirkaya reserves the right to verify your identity at any time National ID card, passport, or driving licence may be required. Withdrawals may be held until KYC is completed.

You are fully responsible for the security of your account. Never share your password with anyone. You will be held responsible for all activity carried out by anyone else who accesses your account.

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Section 03

Deposit, Withdrawal & Payment Policy

The minimum deposit at Kirkaya is ৳200 with no maximum limit (individual payment method limits may apply). Deposits via bKash, Nagad, and Rocket are processed instantly.

Withdrawal rules

  • KYC must be completed before a withdrawal can be made
  • Withdrawals can only be made to a payment method registered in your own name
  • Minimum withdrawal: ৳500
  • Your first withdrawal may take 24–48 hours to process
  • Direct withdrawal from bonus balance is not available

Kirkaya does not charge any hidden fees on deposits or withdrawals. However, your payment provider may apply their own charges, which are outside Kirkaya's control.

Fraud prevention

Kirkaya uses automated systems to detect suspicious transactions. Involvement in money laundering or fraudulent activity Any account found in violation will be suspended immediately and reported to the relevant authorities.

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Section 04

Bonus, promotion & rewards policy

All bonus offers on Kirkaya come with specific terms and conditions. Please read them carefully before claiming a bonus. Once a bonus is activated, it becomes withdrawable after the required wagering amount has been met.

A simple guide to understanding wagering requirements

If you receive a ৳1,000 bonus and the wagering requirement is 30x, you'll need to place a total of ৳30,000 (30 × 1,000) in bets before the bonus becomes withdrawable.

  • Bonuses typically expire after 30 days — they will be cancelled once the period lapses
  • The same person may not claim a bonus offer more than once
  • Exploiting system errors to claim a bonus will be considered invalid
  • If you use a bonus to place only low-risk bets, Kirkaya reserves the right to void the bonus
  • Your referral must genuinely register and deposit to qualify for the referral bonus
Free spins & daily rewards

Winnings from free spins are generally 25x wagering requirement Daily login rewards are credited directly to the bonus wallet.

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Section 05

Betting Rules & Results Policy

All betting at Kirkaya follows international Sports Betting standards. Once a bet is accepted, the option to cancel it is very limited — so think carefully before placing any bet.

Circumstances for Bet Cancellation

  • If a Match or Event Is Cancelled
  • If a clear technical error is identified in the odds
  • If a match ends before the scheduled time (under certain conditions)
  • If the sports governing body cancels the result

Markets may temporarily suspend during live betting. Bets placed during this time are reviewed by the system and either accepted or voided. Kirkaya's decision in these cases is final.

Match Fixing

Placing bets based on match-fixing or insider information Strictly Prohibited. Such activities will be subject to legal action.

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Section 06

Prohibited Activities & Restrictions

The following activities are strictly prohibited on the Kirkaya platform. Any account found engaging in them will be suspended immediately and the balance may be forfeited.

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Bots or Automation

Using automated software to place bets

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Bonus Arbitrage

Systematically placing opposing bets to circumvent bonus terms

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Money Laundering

Use for Money Laundering

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Account Sharing

Sharing or Selling Your Account to Others

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Software exploit abuse

Exploiting System Bugs or Glitches

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Underage Use

Allowing someone under 18 to use your account

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Section 07

Account closure & balance refund policy

You can close your Kirkaya account at any time by sending a written request to our support team. You will have the opportunity to withdraw your balance before the account is closed.

If Kirkaya closes your account on its own initiative, you will be informed of the reason. If the closure is due to a breach of terms, your balance may be forfeited. In all other cases, any valid balance will be returned to you.

Inactive Account

If there has been no account activity for 12 consecutive months, Kirkaya may mark the account as inactive and Monthly Maintenance Fee May apply.

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Section 08

Responsible Gaming Policy

Kirkaya believes gaming should be entertainment, not a burden. That's why the platform offers a range of responsible gaming tools you can use at any time.

  • Deposit Limit: Set your own daily, weekly, or monthly deposit limits
  • Bet limit: Prevent yourself from betting above a set amount
  • Cooling-off period: Take a break anywhere from 24 hours to 6 weeks
  • Self-Exclusion: Exclude yourself from the platform for anywhere between 6 months and 5 years
  • Reality check: Enable session reminders to keep track of how long you've been playing

If you feel that gaming is having a negative impact on your life, don't wait — reach out to Kirkaya Support today. Our support team is ready to help with complete confidentiality.

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Section 09

Privacy & Data Protection

Kirkaya treats your personal information with the utmost care. We use 256-bit SSL encryption to keep your data secure, and your information is never sold or shared with third parties.

Kirkaya may process your information for the following purposes: account verification, payment processing, legal compliance, and service improvement. Please read our Privacy Policy for full details.

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Section 10

Changes to Terms & Contact

Kirkaya may update these Terms & Conditions at any time. For significant changes, a notification will be sent to your registered email or displayed on the platform. Continued use of the platform after any changes constitutes acceptance of the updated terms.

If you have any questions about the terms and conditions, please reach out to Kirkaya's support team. We're always here to help.

Contact us

Email: support@kirkaya.com · Live Chat: directly on the platform · Hours: 24 hours a day, 7 days a week

Frequently asked questions

Free spins and daily login rewards generally don't require any complicated steps. Simply logging into your account each day automatically qualifies you for the daily reward — visible on the app's home screen or under the "Rewards" section. Free spins are usually credited when you make a qualifying deposit or as part of a promotional offer. They come with a set expiry window — typically 48 hours — after which they expire unused. Winnings from free spins are generally subject to a 25x wagering requirement.

Opening a new account is quick and straightforward — it takes just 2–3 minutes. Start by tapping the "Register" button on the Kirkaya website or app. Then enter your full name (as it appears on your National ID), mobile number, email address, and date of birth. Create a strong password, and you'll receive an OTP on your number — verify it and your account is ready. KYC may not be required before your first deposit, but you'll need to upload a photo of your National ID or passport before making a withdrawal. The whole process is simple and transparent.

Done reading the terms? Join now

Kirkaya's rules are clear and straightforward. Register today and enjoy a safe, fun gaming experience.

18+ · Bonus terms apply · Please gamble responsibly

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