Kirkaya believes your personal data belongs to you. On this page, we clearly explain what data we collect, why we collect it, and how it is kept secure.
Every piece of data you share with Kirkaya is encrypted with bank-grade 256-bit SSL — both in transit and at rest.
AES-256 EncryptionYour name, mobile number, or transaction details are never sold to advertisers or any third party.
Zero Data SellingYou have the right to view, correct, and delete your personal data — and you can request this at any time.
GDPR-CompliantKirkaya is transparent about which cookies are used and why. You also have the option to disable non-essential cookies.
Cookie Preference SettingsBKash, Nagad, and card details are stored in a separate secure vault, with no direct connection to the main server.
PCI-DSS LevelIf your data is ever at risk for any reason, Kirkaya will notify you by email and on the platform within 72 hours.
Prompt NotificationWhen you register on the Kirkaya platform, place bets, or contact support, various types of data may be collected. The table below outlines exactly what data is collected and when.
| Data Type | When It Is Collected | Purpose |
|---|---|---|
| Full name, date of birth | At the time of registration | Identity Verification (KYC) |
| Mobile Number, Email | During Registration & Login | Communication & Security OTP |
| Payment Method Details | For Deposits & Withdrawals | Transaction Verification & Fraud Prevention |
| Device Information, IP Address | Every Session | Security & Multiple Account Detection |
| Betting History, Game Activity | During Gameplay | Responsible Gaming Monitoring |
| Chat & Email Messages | When Contacting Support | Troubleshooting & Service Improvement |
Kirkaya does not collect data that isn't relevant. Everything collected is strictly necessary for delivering our services.
Kirkaya uses your data only for specific, defined purposes — it is never used for anything beyond that.
Kirkaya uses your data to No Targeted Advertising Not displayed to others, never sold to data brokers, and never used for political or religious purposes.
Kirkaya may occasionally send emails or SMS messages about new offers or important updates. You can opt out of these marketing communications at any time.
Kirkaya does not sell your data to third parties. However, in certain specific circumstances, limited information may need to be shared with designated parties.
Kirkaya has a data protection agreement in place with all third parties it works with — Strict Privacy Agreement They are bound by a strict data agreement and cannot use your information for any purpose outside of what Kirkaya authorizes.
For international data transfers, Kirkaya always upholds international data protection standards. Your data will never be sent to a country that lacks adequate protection.
Kirkaya's website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your experience.
The toggles above are for display purposes only. Your actual cookie preferences can be changed in your account settings.
Kirkaya does not retain data longer than necessary. A separate retention period is defined for each type of data.
Data that is not legally required to be retained Deletion Request You can do this at any time. The process is typically completed within 30 days.
Kirkaya users have a number of important rights over their personal data. To exercise any of these rights, simply contact our support team.
You can request to see what information Kirkaya holds about you
You can request corrections to any inaccurate or outdated information
You can request deletion of data that is not required to be retained by law
You can request that your data no longer be used for a specific purpose
You can request your data in a machine-readable format
You can object to the use of your data for marketing or profiling
To exercise any of the rights above, email us at support@kirkaya.com or reach out via live chat. We typically respond within 15 business days.
Kirkaya is strictly for users aged 18 and above. We do not collect or store personal data from anyone under 18, under any circumstances.
If a parent or guardian believes their minor child has registered on Kirkaya in any way, please contact us immediately. We will promptly close the account and delete all associated data.
Kirkaya verifies age through an automated system. In suspicious cases, National ID or Birth Certificate may be requested.
Kirkaya may update this Privacy Policy from time to time, including in response to legal changes, new services, or security improvements.
For any significant changes, Kirkaya will notify you in advance via your registered email and display a clear notice on the platform. For minor updates, this page will be updated with a new date.
Continuing to use Kirkaya after any changes means you accept the updated policy — so it's a good idea to check this page from time to time.
For any questions, complaints, or requests to exercise your rights regarding the Privacy Policy, please contact Kirkaya's Data Protection Team.
Data Protection Team: privacy@kirkaya.com
General Support: support@kirkaya.com
Live Chat: Directly on the platform — available 24/7
Response Time: Within 15 Business Days
Kirkaya takes all privacy requests seriously. We believe transparency and trust are the foundation of any lasting relationship.
Play in a safe environment with Kirkaya. Your data and your privacy are fully protected.
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